INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in the picture. We take great care to ensure that all product images accurately represent what you’ll receive. Please note that slight variations in color may occur due to lighting or screen settings.

Where can I view my sales receipt?

You will receive your sales receipt via email immediately after your purchase is completed. If you have an account with us, you can also view and download all your receipts anytime by logging into your account and visiting the Order History or My Orders section.

How can I return an item?

Returning an item is easy! If you're not completely satisfied with your purchase, you can return it within 14 days of delivery. Just follow these steps:

  1. Go to the Returns section of our website.

  2. Enter your order number and email address.

  3. Select the item you wish to return and the reason.

  4. Follow the instructions to print your return label and send the item back.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items. If something is currently out of stock, we recommend clicking the “Notify Me” button on the product page (if available), so you’ll get an email as soon as it's back. You can also contact our customer support for estimated restock dates.

Where can I ship my order?

At checkout, you’ll see all available shipping options based on your delivery address.

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